AI Automation for Australian Tradies

We integrate directly with all major trade job management platforms used in Australia including ServiceM8, Tradify, Fergus, simPRO, AroFlo, and Jobber. Integration happens via REST APIs and webhooks, with data syncing bidirectionally in real time. When a new job is created in ServiceM8, our AI can automatically generate the quote from your rate card, schedule the visit based on technician availability and location, send the customer a confirmation SMS, and prepare compliance documentation. For tradies still using spreadsheets or paper-based systems, we build the automation layer that gives you digital job management without the learning curve of switching to a new platform.

Yes, but with important guardrails. Our quoting automation learns from your historical job data — materials used, labour hours by job type, travel time by service area, and markup percentages. For standard jobs like a hot water system replacement, switchboard upgrade, or bathroom renovation, the AI generates quotes that are accurate to within 5-10% of your manual estimates. Complex or unusual jobs are flagged for manual review rather than auto-quoted. The system also factors in current supplier pricing by integrating with your trade account portals at Reece, Tradelink, Beacon, or Electrical Wholesalers, so material costs stay current.

Once a job is marked complete in your job management system, our AI generates the invoice immediately using the actual materials and labour recorded on site. The invoice is sent to the customer via their preferred channel (email or SMS). If payment is not received within your terms, the system follows a configurable chase sequence: a friendly reminder at 7 days, a firmer reminder at 14 days, a final notice at 30 days, and an escalation alert to you at 45 days. Each message is personalised with job details and includes a direct payment link. Trade businesses using our follow-up automation reduce their average debtor days from 38 to 12.

We automate the generation, tracking, and filing of compliance documentation across all major trades. For electricians, this includes Certificates of Compliance (CoC), Certificates of Testing (CoT), and Electrical Work Requests (EWR) for state regulators like Energy Safe Victoria or Fair Trading NSW. For plumbers, we handle Compliance Certificates, backflow prevention test reports, and TMV commissioning reports. Builders benefit from automated progress claim documentation, defect registers, and Home Building Compensation Fund certificates. The system tracks licence and insurance expiry dates for you and your subcontractors, sending renewal reminders 60 days before lapse.

Our scheduling engine uses real-time GPS data, job duration estimates, and suburb-level traffic patterns to sequence your daily job list for minimum drive time. For a plumber running 5-6 jobs across Sydney, this typically reduces total daily travel by 25-35 minutes — saving roughly 2.5 hours per week per technician. The system also clusters jobs geographically, so Monday might be Northern Beaches and Tuesday Inner West, rather than criss-crossing the city. When urgent callouts come in, the AI identifies which technician is closest and has capacity, rerouting their schedule dynamically while notifying affected customers of any timing changes.

For subcontract tradies working on construction sites, we automate the administrative interface with head contractors. This includes automated submission of Safe Work Method Statements (SWMS), daily site sign-in/sign-out logging, progress claim preparation against the subcontract schedule of rates, variation documentation, and defect rectification tracking. The system can also auto-generate the insurances and licences package that head contractors require before you start on site, pulling current certificates from your document library and flagging any that need renewal. This eliminates the common scenario of being stood down from site because a licence has expired.

Absolutely. In fact, sole traders and small teams of 2-5 often see the highest proportional benefit because admin tasks fall directly on the business owner. A sole trader electrician spending 8-10 hours per week on quoting, invoicing, compliance paperwork, and scheduling can cut that to 2-3 hours with automation, effectively gaining back a full working day. Our pricing starts from $490 per month for sole traders, which pays for itself if it frees up just two additional billable jobs per month. Most sole traders recover their investment within 6-8 weeks.

The median ROI for our trade clients is 380% in the first 12 months. The biggest value drivers are faster invoicing (reducing debtor days from 38 to 12 days, improving cash flow by $15,000-$40,000 for a typical 3-person team), scheduling optimisation (2-3 additional billable jobs per week from reduced travel and admin time), and compliance automation (eliminating 4-6 hours per week of paperwork). A plumbing business with 3 technicians and $800,000 annual revenue typically saves $45,000-$60,000 per year through combined efficiency gains and faster payment collection.