Real Automations, Real Results
See how Australian businesses across industries are saving hundreds of hours and hundreds of thousands of dollars with AI Automation.
Precision Partners Accounting
The Challenge
Processing invoices for 14 clients across three accounting platforms consumed 120 staff hours every month. Junior accountants spent more time on data entry than advisory work, leading to high turnover and client dissatisfaction.
The Solution
Deployed AI agents to automatically capture invoices from email and supplier portals, extract line items with OCR, match to purchase orders, code to the correct chart of accounts, and push to Xero for partner approval. Added automated bank reconciliation and BAS preparation.
Processing Time
120 hrs/mo
8 hrs/mo
Data Accuracy
94.1%
99.2%
Annual Cost Saved
$0
$185K
Staff Retention
60%
95%
“Our junior accountants were drowning in data entry. Now the AI handles 95% of invoice processing and they spend their time on advisory work. Client satisfaction scores went up 40% because we can actually provide strategic advice instead of just processing transactions.”
— Rebecca Nguyen, CFO
Pacific Freight Solutions
The Challenge
Three staff members spent full days updating shipment tracking spreadsheets, emailing status updates to clients, and chasing carriers for delayed shipment information. Human errors caused frequent misdirected shipments and angry customers.
The Solution
Built AI automation that pulls tracking data from 12 carrier APIs every 15 minutes, updates the central tracking database, generates and sends proactive client notifications, flags exceptions for human review, and produces daily performance reports.
Manual Work Reduced
100%
15%
Client Update Speed
4-8 hours
Real-time
Shipping Errors
3.2%
0.4%
Staff Redeployed
0
3 to CX roles
“We redeployed three full-time data entry staff to customer success roles. They went from copying tracking numbers into spreadsheets to building relationships with our biggest accounts. Revenue from those accounts grew 28% in six months.”
— David Hargreaves, Operations Director
Harbour Property Group
The Challenge
Managing 340 residential properties meant handling hundreds of tenant communications, maintenance requests, rent collection reminders, and lease renewal notices each week. The property management team was constantly behind.
The Solution
Automated the entire tenant communication lifecycle: AI agents process incoming maintenance requests, triage by urgency, dispatch contractors via preferred supplier lists, send tenant updates at each stage, issue rent reminders and follow-ups, generate lease renewal notices 90 days before expiry, and compile owner statements monthly.
Annual Savings
$0
$180K
Response Time
24-48 hrs
< 2 hrs
Rent Arrears
8.5%
2.1%
Properties/Manager
85
170
“We doubled our portfolio from 180 to 340 properties without hiring a single additional property manager. The AI handles all the admin — maintenance dispatching, rent reminders, lease renewals. Our managers just handle the relationships.”
— Karen O'Brien, Managing Director
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